Last updated: November 11, 2026
At Industrias SEBLAN we respect your privacy. This policy explains what personal data we collect through seblan.com.ec, how we use it, who we share it with and how you can exercise your rights, in accordance with Ecuador’s Organic Law on Personal Data Protection (LOPDP) and its General Regulations.
1. Data controller
- Controller: Industrias SEBLAN
- Address: 25 de Noviembre & Antonio Salas, Quito, Ecuador
- Email: info@seblan.com.ec
- Phone: +593 99 822 8597
We have not currently appointed a data protection officer. Any privacy question can be sent to the email above.
2. What data we collect
- Data you provide in our contact form: name, phone number, email, company, service of interest, preferred date and time, and your message.
- Data you send us by WhatsApp, email or phone: your name, number and the content of the conversation.
- Browsing data: IP address, browser and device type, pages visited and time on site, collected through analytics cookies (Google Analytics).
All data is collected directly from you. We do not request sensitive data or data about children or adolescents.
3. How we use your data and on what legal basis
- To answer your request, prepare quotes and schedule meetings: based on your consent and on pre-contractual steps you request.
- To manage the business relationship if you become a client: performance of a contract and compliance with legal obligations (for example, tax obligations).
- To measure and improve the website: based on your consent to analytics cookies.
We do not sell your data, we do not use it for other purposes without telling you first, and we do not make automated decisions or create profiles that have legal effects on you.
4. How long we keep your data
- Contact and inquiry data: up to 2 years after our last communication, unless you become a client.
- Client data: for the duration of the business relationship and the period required by tax and accounting rules.
- Analytics data: up to 14 months, according to the Google Analytics settings.
After these periods, the data is deleted or anonymized.
5. Who we share your data with
We only share data with providers that help us run the website and act as data processors:
- Our web hosting provider, where the website and form messages are stored.
- Google LLC (Google Analytics and Google Maps), with servers in the United States and other countries.
- Meta Platforms (WhatsApp), if you choose to contact us that way.
- Optimole, an image delivery network that processes your IP address to display the website images.
Some of these providers are located outside Ecuador, which means an international transfer of data. We work with companies that apply security measures and internationally recognized contractual safeguards. We do not share your data with third parties for advertising.
6. What happens if you do not provide your data
Providing your data is voluntary. If you do not complete the form fields, we will not be able to answer your request. If your data is incorrect or outdated, we may not be able to contact you, so please keep it accurate.
7. Your rights
As the data subject, you may exercise the following rights at any time and free of charge:
- Information and access to your data.
- Rectification and updating.
- Erasure.
- Objection and suspension of processing.
- Portability, receiving your data in a structured, commonly used format.
- Not being subject to decisions based solely on automated processing.
- Withdrawing your consent, without affecting the lawfulness of prior processing.
To exercise them, email info@seblan.com.ec with the subject “Data protection”, stating your name and the right you wish to exercise, and attach a copy of your ID or of the document proving your representation. We will reply within 15 days.
If you believe we have not handled your request properly, you may file a complaint with Ecuador’s Superintendencia de Protección de Datos Personales (SPDP).
8. Cookies
We use technical cookies, needed for the website to work, and Google Analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings; if you block analytics cookies, the website will continue to work normally.
9. Security
We apply reasonable technical and organizational measures to protect your data: encrypted connection (HTTPS), restricted access to the admin panel, protection against unauthorized access attempts and backups. If a security breach affecting your data occurs, we will notify you and the authority within the time limits set by law.
10. Changes to this policy
We may update this policy to reflect legal changes or changes to our services. The current version is always the one published on this page, with its update date.